Locksmith FAQ | Delano Locksmith — Columbia, SC

Question 1

How quickly can you respond to an emergency lockout?

Accepted Answer

We typically arrive within 20–30 minutes anywhere in the Columbia metro area, including Lexington, Irmo, and the greater Midlands. We're available 24 hours a day, 7 days a week — including holidays.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. Delano Locksmith is fully licensed and insured in South Carolina. We've been serving the Columbia area since 2009 with over 10,000 jobs completed.

Question 3

What areas do you serve?

Accepted Answer

We serve Columbia, Lexington, Irmo, Forest Acres, Cayce, West Columbia, Chapin, and the greater Midlands region of South Carolina.

Question 4

Do you offer free estimates?

Accepted Answer

Yes — we provide free phone consultations and upfront pricing before any work begins. There are no hidden fees or surprise charges.

Question 5

Should I rekey or replace my locks when I move into a new home?

Accepted Answer

Rekeying is usually the best option when moving in. It changes the internal pins so old keys no longer work, without replacing the hardware. It's faster and more affordable than full replacement — typically $20–$50 per lock. We recommend rekeying all exterior locks within the first week of moving in.

Question 6

How much does it cost to rekey a lock?

Accepted Answer

Rekeying typically costs $20–$50 per lock, depending on the lock type. If you have multiple locks, we can often rekey them all to work on a single key for added convenience.

Question 7

Can you install smart locks?

Accepted Answer

Absolutely. We install and program all major smart lock brands including Schlage, Yale, Kwikset, and August. We ensure proper alignment and full programming so your smart lock works reliably from day one.

Question 8

What should I do if I'm locked out of my house?

Accepted Answer

Call us at (839) 205-6751 and we'll dispatch a technician immediately. Do not attempt to force the door or use DIY tools — this can damage the lock, door frame, or weather stripping. Our technicians open doors without causing damage.

Question 9

What do I do if I've locked my keys in my car?

Accepted Answer

Call us at (839) 205-6751. We'll arrive within 20–30 minutes and open your vehicle using professional tools that won't scratch the paint or damage the lock. If a child or pet is inside, call 911 immediately — don't wait for a locksmith.

Question 10

Can you make a replacement car key?

Accepted Answer

Yes. We can cut and program replacement keys for most makes and models, including transponder keys and key fobs. This is often faster and less expensive than going to a dealership.

Question 11

How much does a car lockout service cost?

Accepted Answer

Car lockout service typically starts at $65–$95 depending on the vehicle type and time of day. We provide exact pricing over the phone before dispatching.

Question 12

Can you rekey our entire office building?

Accepted Answer

Yes. We handle commercial rekeying projects of all sizes — from a single office to a multi-unit building. We can also set up a master key system so management has access to all areas while individual keys only open specific doors.

Question 13

Do you install access control systems?

Accepted Answer

Yes. We install keypad entry systems, card readers, and electronic access control for businesses. These systems let you manage who has access to which areas and track entry logs.

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